Author: Oliver Foo

  • Behavioural Iceberg Ahead

    Behavioural Iceberg Ahead

    1. An ex-colleague from 20~yrs ago – let’s call him Sam – is the best salesperson I’ve met. Sam built great relationships with his clients, knew what solutions would support his clients’ goals, positioned our solutions at the right time/place etc. His clients loved him. He was my best sales director. Except that internally, he…

  • What is Psychological Safety?

    What is Psychological Safety?

    A client shared with me yesterday that his team hadn’t adapted well to changing market needs. It got me thinking. What insights on adaptability can we glean from a TED Talk, a medical statistic and a lame’ish joke? The TED Talk (link below): venture capitalist Natalie Fratto looks for founders/leaders with high Adaptability Quotient. Her…

  • WWWD?

    WWWD?

    Sunday mornings usually find me on a Uber-Dad run, sending my daughter for her tuition. During the 2-hr wait, I’m either at a Starbucks on my laptop, catching up with friends or exercising in a park nearby. This slightly wet Sunday morning, I walked for about an hour in Singapore’s Botanic Gardens. It seemed apt…

  • What Tay-Tay taught me about Leadership

    What Tay-Tay taught me about Leadership

    Today is Employee Appreciation Day. Here’s my take on it, involving a song Taylor Swift wrote (for me I feel). It’s mid 2023. Taylor Swift’s six concerts in Singapore have just been announced. Of course my 14-year old daughter wanted to go. Only issue was that all her friends wanted to get the $300+ category…